Privacy Policy
Welcome to our Privacy Policy page. We are committed to protecting and respecting your privacy. This document outlines how we collect, use, and safeguard your personal data when you use our website. Please read this policy carefully to understand our views and practices regarding your personal data.
What Data We Collect
We may collect and process the following data about you when you interact with our website:
- Personal Identification Information: such as your name, email address, phone number, and postal address when you voluntarily submit them.
- Technical Data: including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: information about how you use our website, products, and services, including pages visited, links clicked, and other actions taken.
- Communication Data: any correspondence you send to us, including support requests or inquiries.
How We Use Data
Your data is used in accordance with applicable data protection laws and for the following purposes:
- To provide, operate, and maintain our website and services.
- To improve your experience on our site by personalizing content and functionality.
- To communicate with you, including sending confirmations, updates, and responses to your inquiries or requests.
- To manage and respond to customer service requests and support.
- To comply with legal obligations and protect our rights and property.
- To analyse usage patterns so we can better understand how visitors use the website and improve our offerings.
Cookies
Our website uses cookies to enhance user experience and collect certain information automatically. Cookies are small text files placed on your device that help the site remember your preferences and enable certain features.
We use cookies for purposes including:
- Remembering login details and preferences.
- Analyzing website traffic and usage patterns.
- Improving site functionality and performance.
You can control and manage cookies through your browser settings. Please note that disabling cookies may impact your experience and some features may not function properly.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by us. These links are provided for your convenience only. We do not endorse or assume any responsibility for the content, privacy policies, or practices of third-party websites.
We encourage you to review the privacy policies of any external sites you visit through links on our website.
Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
These measures include, but are not limited to:
- Secure servers and firewalls.
- Encrypted data transmission using SSL technology.
- Regular security assessments and updates.
- Restricted access to personal data to authorized personnel only.
While we strive to use commercially acceptable means to protect your data, no method of transmission or electronic storage is completely secure.
User Rights
You have rights regarding your personal data under applicable data protection laws, including but not limited to:
- Access: Request details of the personal data we hold about you.
- Correction: Request rectification of inaccurate or incomplete data.
- Deletion: Request erasure of your personal data where there is no legitimate reason for its continued processing.
- Restriction: Request restriction of processing your data under certain circumstances.
- Objection: Object to the processing of your personal data based on legitimate interests.
- Data Portability: Request a copy of your data in a structured, commonly used, machine-readable format.
If you wish to exercise any of these rights, please contact us using the details provided below.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us by one of the following means:
- Email: [email protected]
- Phone: +61 2 9250 1000
- Address: Bennelong Point, Sydney NSW 2000, Australia
- Social (X): https://x.com/VisitNSW
We pledge to respond promptly to any inquiries and ensure your concerns are addressed with the utmost care and confidentiality.
